We are looking for a detail-oriented fraud investigations specialist to support risk management efforts for a long-term contract opportunity in Glen Allen, Virginia. This position focuses on reviewing suspected fraudulent activity, protecting customer accounts and organizational assets, and ensuring cases are documented in line with legal and regulatory expectations. The role suits someone who can work independently, apply sound judgment, and communicate findings clearly while collaborating with internal partners and external authorities when needed.Responsibilities:• Conduct reviews of suspected fraud involving customer accounts, vendors, third parties, or internal personnel, and determine appropriate next steps based on findings.• Monitor fraud-related activity and analyze available information to identify unusual patterns, potential losses, and areas requiring further investigation.• Maintain complete and accurate case files, ensuring evidence, notes, and supporting documentation meet legal, regulatory, and internal standards.• Partner with law enforcement and other authorized external parties to gather information, prepare reports, and support investigative proceedings when required.• Recommend and apply fraud prevention and detection approaches that strengthen controls and reduce exposure across the organization.• Support anti-money laundering and broader fraud risk efforts by following established policies, procedures, and investigative practices.• Prepare clear summaries of investigative outcomes, present facts objectively, and explain conclusions to stakeholders within the business.• Contribute to quality-focused case handling by following case management expectations and escalating issues that require additional review or guidance.
...position is also eligible for an annual bonus.SUMMARYThe Payment Fraud Analyst is responsible for reviewing and analyzing suspicious... ...banks fraud detection systems and uses sound judgment and investigative skills to determine whether transactions are authorized or potentially...
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