Job Description

NerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all. Job Summary The Computer Repair Technician will complete small business network installations, desktop configurations, installations and upgrades of personal and business computer hardware and software, perform inventories and preventative maintenance, provide network troubleshooting support, and software and operating system support on Mac and all versions of Windows. We are looking for IT support technicians with a strong field service background and customer service skills, solid technical skills, good communication skills and the desire to be a part of growing an exciting team! Responsibilities Onsite computer solutions for Windows-based PCs and Apple computers Network installation and maintenance (wired, wireless, LAN, WAN) Data recovery and loss prevention Virus protection and Spyware/Adware removal Computer security enhancement PC Hardware and software fault isolation and repair System repair and upgrades Software upgrade and installation Working with non-technical customers and setting them at ease Qualifications 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10, Win11), Mac, and networking Strong knowledge of PC troubleshooting and repair, both hardware and software/OS Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.) Proficiency with peer-to-peer and client/server network configurations and troubleshooting Managed Services Provider (MSP) experience a plus Great culture & team building events Ongoing training Skills development with senior technicians Access to company vehicles Opportunity to be a part of a fast growing and exciting brand! Compensation: $17.00 - $30.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow orunresponsive laptopsand everything in between. JOIN OUR TEAM AT NERDSTOGO At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place. NOW HIRING! We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate. Apply with Indeed First Name * Last Name * Email * Phone * Yes, Text Me! I want to get text messages for this job from NerdsToGo of Bullard, TX. How many years of computer repair experience do you have? * Do you have your A+ Certification? * Do you have a valid Driver’s License? * Do you have onsite repair experience? * Are you willing to submit to a background check? * How many years of Customer Service experience do you have? * The NerdsToGo Motto If you’d like to learn more about potential franchise options, available territories, and investment information, contact us today. Listen We don’t let your words go in one ear and out the other. Instead, we proactively listen to your concerns and create solutions that put your mind at ease. It’s that simple. We don’t accept mediocrity. We’re always trying to push the envelope and striving to serve our customers better. That\'s the NerdToGo way. Integrity We pride ourselves on living up to the highest standards of ethics, morals, and integrity. Passion Passion is what drives us. We love what we do and we love why we do it. No matter the project, we finish it with the greatest sense of passion. Nerds To Go is a fun place to work where customers and employees are respected and included. Every day is a unique opportunity to make a customer, be their hero, and create a new company advocate. Nerds To Go is a very employee focused organization! #J-18808-Ljbffr

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