Job Description

BasePoint is looking for a compassionate and motivated Full Time  Access Specialist to join our team at our McKinney clinic!

Who We Are

At BasePoint, we believe every teen and young adult deserves hope, healing, and a future filled with possibility. Our mission is to empower individuals and families through compassionate, evidence-based care that is grounded in both clinical excellence and human connection. When you join our team, you become part of a community built on resilience, servant leadership, and the commitment to always ask: “What Would I Want for My Family?”

What You’ll Do

As an Access Specialist , you will play a key role in creating an environment where patients and families feel supported, safe, and inspired to grow. You will:

• Provide safe transportation for patients to and from the Facility.
• Prevent and manage crises with patients who have various behavioral issues.
• Responsible for the non-mechanical upkeep of the van, ensuring cleanliness inside the vehicles, reporting damage, and mechanical problems for repairs. All concerns with the vans are reported to the Executive Director.
• Conducts Pre- and Post-trip vehicle inspections to ensure the safety of the vehicle.
• Assist with milieu management as needed, to include front office coverage, check-in/out process, line of sight, dismissal, and administrative duties as required.
• Maintains daily vehicle mileage logs and gas receipts turned into the Executive Director at the end of the shift.
• Maintains patient attendance log, ensuring patients are delivered to authorized adults.
• Communicate and consult with clinical staff on patient issues.
• Safeguard the dignity and respect of our patients and guests.
• Responsible for creating and supporting a positive, professional, team-oriented, harassment-free work environment by understanding and complying with organization policies.
• Other duties as assigned.

What We’re Looking For

• High school diploma or GED
• Previous clinical experience in a behavioral practice.
• Are passionate about serving youth and families with integrity and compassion
• Thrive in a collaborative, mission-driven environment

The BasePoint Difference – Our Core Values in Action

Courage to Solve – We face challenges head-on, taking responsibility for solutions and acting with integrity.

Spirit of Grit – We bring perseverance, endurance, and passion to everything we do—even when it isn’t easy.

WWIWFMF (“What Would I Want for My Family”) – We deliver the kind of care we’d want for our own loved ones, ensuring the highest standard of excellence.

Tend to Your Roses – We practice servant leadership, caring deeply for our people so they can flourish and thrive

These values guide every decision, every interaction, and every step of our journey together.

What We Offer

· Medical, Dental & Vision Insurance

· 401(k)

· Life Insurance + AD&D

· Short-Term & Long-Term Disability

· Accident Insurance, Critical Illness Insurance & Hospital Indemnity Insurance

· Employee Assistance Program

· Paid Time Off (PTO) plus 7 Paid Holidays + 2 Floating Holidays

· A culture of growth, recognition, and celebration

Why Join Us?

At BasePoint, you won’t just have a job—you’ll have a mission. You’ll be part of a team that cares deeply for one another, that shows up every day with grit and compassion, and that never loses sight of the fact that the work we do changes lives.

Apply today and become a vital part of a team where courage, grit, family, and care for one another make the difference.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience:

• patient transportation: 1 year (Preferred)

Work Location: In person

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